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Monday, August 24, 2015

LA Links: DWP's Sad Story About Fixing Its Own Windows

Yeesh, the LADWP can't even manage repairing its own windows on time.

At DWP, cracks in more than just the windows

"Wong said the replacement will begin in September, one window at a time, and take about eight months, or possibly longer because he may get sidetracked to find space for new customer service representatives being hired to speed up response time."

Eight months? They've had this problem since December.